What is the estimated time for delivery?
Orders can be shipped from various locations. If the item is in stock in one our local warehouses then the order will ship from the UK. If it is not in stock in our UK warehouses then it will ship directly from our warehouse in Humen, China.
If you select Air Mail as your shipping method, delivery will be between 2-6 weeks. If you select Express as your shipping method, delivery will be within 5-10 business days.
Please see this page for more information.
When will the order be shipped?
The packages are shipped within 48 business hours of placing your order. This means that should you place your order on a weekend or mail holiday, your order would not ship out until the next business day.
How can I track my order?
You can see your tracking number in your order information.
And you will use one of the following options to track your package:
Airmail:https://www.17track.net/en
CNE: https://www.cne.com/english
Do you offer Free Shipping?
Standard Shipping：For orders over $60 standard shipping is FREE.
How do I change my shipping address once my order is placed?
Please contact us for modification before we have marked the shipment. If we have already shipped, we cannot modify it.
What happens if I refuse a package or it is undeliverable?
This package will be returned and we will refund you when we receive the returned package.
Am I charged extra for shipping backordered items?
No, you don’t need charged extra for shipping backordered items.
How do I place an order ?
Ordering with Shelloworld is now easier than ever before! Simply browse the website and find the items you are interested in. Once you’ve found an item you would like to purchase, select the size, color, and quantity and click the “Add to Cart” button. The item will then be stored in your shopping cart and you can either check out from there or continue shopping and add more items. In your shopping cart you will be able to easily adjust quantities or delete any items prior to checking out.
How can I check my order status?
You can check your order status by logging into your Shelloworld account You may also email us at service@shelloworld.com or chat with us.